Privacy PolicyNova Creative Media LLC
Effective Date: 02/20/2026
Nova Creative Media LLC (“Company,” “we,” “our,” or “us”) is a Texas-based marketing agency located at 1265 Joe Battle Blvd 101B, El Paso, TX. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, submit a form, engage our services, or communicate with us via SMS, email, phone, or online platforms.
By using our website or services, you consent to the practices described in this Privacy Policy.
1) Information We Collect
We may collect the following types of information:
Personal InformationNameEmail addressPhone numberBusiness nameBilling detailsPayment details (processed securely through third-party providers)
Automatically Collected InformationIP addressBrowser type and device informationPages you visit and time spentReferring/exit pagesInteraction and usage dataCookies and tracking data
Client & Campaign DataIf you become a client, we may process lead information, advertising performance data, analytics data, and campaign-related information in order to deliver marketing services.
2) How We Use Your Information
We may use your information to:Respond to inquiries and requestsProvide website development servicesProvide SEO, PPC/SEM, and paid ads managementDeliver social media marketing servicesSend appointment confirmations, reminders, and service updatesSend invoices and billing-related communicationsSend marketing communications (only where consented)Improve our website, services, and user experienceComply with legal obligations
3) SMS Communications & Consent
By providing your phone number and consenting via our website form, you agree to receive SMS messages from Nova Creative Media LLC.
Types of SMS Messages may include:Service notifications and updatesAppointment remindersCampaign and project communicationsBilling reminders and account updatesPromotional/marketing messages (only if you separately opt in)
Message frequency may vary.Message & data rates may apply.
Opt-Out: Reply STOP to opt out at any time.Help: Reply HELP for assistance.
SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes. We do not sell or rent your mobile number.
4) Email Communications
If you provide your email address, you may receive:Service updates and client communicationsInvoices and billing noticesEducational contentMarketing messages and promotions
You may unsubscribe from marketing emails at any time using the unsubscribe link in the email.
5) Payments & Billing Information
Payments may be processed through Stripe and other secure third-party payment processors. We do not store full credit card details on our servers.
6) Cookies & Tracking Technologies
We may use cookies and similar technologies, including:Google AnalyticsMeta/Facebook PixelOther advertising and analytics tools
These tools help us understand website usage and improve marketing performance. You can disable cookies in your browser settings.
7) How We Share Information
We may share information with trusted third-party service providers that help us operate our business, such as:CRM platforms (e.g., GoHighLevel)Hosting and infrastructure providersPayment processorsAdvertising platformsAnalytics and reporting tools
We do not sell personal information.
We may disclose information if required by law or to protect our rights.
8) Data Security
We take reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the Internet is 100% secure.
9) Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
10) Your Rights & Choices
You may request to:Access your informationCorrect inaccurate informationRequest deletion (where applicable)Withdraw consent for marketing communications
Contact us at:
Email: Hello@novacreativellc.com
Phone: 915-301-3320
11) Children’s Privacy
Our services are not directed to individuals under 18 years old, and we do not knowingly collect personal information from children.
12) Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
13) Contact Us
Nova Creative Media LLC
1265 Joe Battle Blvd 101BEl Paso, TX
Email: Hello@novacreativellc.com
Phone: 915-301-3320